Coach, Role Model, Counselor, Supporter, Guide…do these words ring a bell? Being a coach involves being a role model, sometimes a counselor or supporter, and always a guide. Coaching is based on a partnership that involves giving both support and challenging opportunities to employees. Knowing how and when to coach is an essential skill that can benefit both you and your organization. This one-day workshop will help you become a better coach in all senses of the word.

How You Will Benefit:

• Understand how coaching can be used to develop your team.
• Develop the coaching skills that help improve individual performance.
• Demonstrate the behaviors and practices of an effective coach.
• Recognize employees� strengths and give them the feedback they need to succeed.
• Identify employee problems and ways you can help to correct them.

What Topics Will Be Covered:

• Defining coaching
• The two schools of coaches
• Five critical coaching skills
• Communications skills
• Non-verbal communication
• Johari Windows
• Learning styles and principles
• Methods of feedback
• Benefits/consequences approach
• Dealing with problem employees
• When not to coach

Here is what some of our clients say about this course:

“Loved it! Found it practical, usable & relevant – enjoyed the humour too!”
Paula, Nursing Supervisor

“Very useful ‘tool’ for managers and people in every organization.”
Josette Couilonneur, AD Health Services

“Very interactive – good session with lots of good ideas & strategies to use.”
Director of Education, Meadow Lake Tribal Council

“Overall Excellent…loved the humour.”
Dorah, Director, MLTC