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Morris Interactive can provide you with the tools and resources to “up your game”. Whether you are looking for training manuals, or to purchase a copy of the “Power of Wow! Customer Service” Book, this is your stop. Simply click for samples or email us with your Purchase Inquiry.
Keep checking back for additional courses being added!
STUDENT WORKBOOKS
THE POWER OF WOW! CUSTOMER SERVICE WORKBOOK
Power of WOW! Customer Service shows you that keeping customers satisfied is only part of running a successful business. In order to thrive in today’s economy of tight margins and sophisticated shoppers, you must move past customer satisfaction to current loyalty and beyond.
$17/copy Minimum purchase 20 copies – Email Purchase Request
HARMONY IN THE WORKPLACE WORKBOOK
Harmony in the workplace through simple communication techniques, respect for one’s self and others. This workshop is designed for those interested in helping foster productive internal workplace relationships and achieving great success through team work.
$17/copy Minimum purchase 20 copies – Email Purchase Request
BUILDING HIGH PERFORMANCE TEAMS WORKBOOK
Teams have become a principle building block of successful organizations. This is a basic course for team leaders and team members, designed to focus on the characteristics of an effective team player and the elements of an effective team. You will leave the workshop with plans for your personal development as a team player and ideas for developing your back-home team.
$17/copy Minimum purchase 20 copies – Email Purchase Request
IMPACT LEADERSHIP WORKBOOK
Great leaders get extraordinary things done. But how do they do it? At its core, leadership means setting goals, lighting a path, and persuading others to follow. But the responsibility entails much more. By accepting the challenge to lead, you come to realize that the only limits are those you place on yourself.
Designed for Managers, supervisors, or teams looking to improve their leadership skills, increase productivity and lower the stress level in the workplace.
$17/copy Minimum purchase 20 copies – Email Purchase Request
Books:
The Power of WOW! Customer Service
Paperback by Ron Morris
$17
Laced with humour, common sense and duplicable examples from today’s leading companies, respected Customer Service expert Ron Morris lays the foundation for an unbeatable strategy. Using statistically supported anecdotes, Ron shows you how to do what is best for your internal and external customers while dramatically improving your bottom line.
