Facilitation and Training

People are more effective when they are inspired. We search for meaning and we want to have a greater purpose to believe in. Inherently, people want to make a difference. We can help you learn the soft skills that can help you make a positive difference.

“90% of the success of your career is derived from the soft skills you develop.”

Our workshops are geared to help you learn the skills you need to be inspired and inspire others.

How can we help inspire you?














Sales

Trust is the foundation of sales success - are you building that foundation with your sales prospects? Do you have rapport with them? Are you planning to succeed when you go into a sales conversation? Are you seeking to understand the customers' needs fully, or are you doing all the talking, rather than listening and understanding your customers' needs? Are you able to articulate clearly WHAT the impact is of the solution that you are proposing and trying to sell?

These are important questions to consider when looking at your approach to sales. We can help you learn and implement the tools to be successful in sales.

Communication Cadence

Good teams are ones that communicate well. How well does your team communicate? Are your presentation skills lacking? Does everyone have weekly one-on-ones with your leader? Regular Staff meetings? Are you striving to reduce chaos? Can the employees explain the strategy of the company to a stranger? Are you willing to take the time to go deep, to understand others (and the problems), in-order to solve the problem completely?

Leadership

Leadership is an art. True leaders tap into the potential of those they are leading and work collaboratively to grow those around them, as well as the organization. The new model of leadership is about each single person working within a business showing leadership in the work that they do. In order to lead others, we need to be able to lead ourselves. We teach what true leadership looks like. As an inspired leader, you express a passionate commitment to serving your team, you communicate a consistent vision, you invite feedback, you become a beacon of hope, and you praise people helping them become their best selves.

Team Building

Many organizations strive to become a ‘high performing team’. What does it mean to go from ‘good to great’? (Jim Collins has a theory from his best seller book “Good to Great”’)

Does your organization invest in activities and education to define and shape your team norms? At Morris Interactive, we have a range of team building activities and workshops to ‘raise the proverbial bar’ and provide tangible benefit through our team building solutions. We are an authorized partner for the “Five Behaviors of a Cohesive TeamTM”, and we also draw content from customizable workshops and activities that range from light in nature to intensive, transformative discussions. Call us today to take your team to the next level.

Customer Service

Great customer service is not based on a rigid formula, nor is it merely knowing the business’ product well and solving customer problems. Superior customer service requires staff to anticipate customer needs. In order for employees to anticipate those needs, they must also have empathy - the ability to imagine the emotional responses to their experience. Customers who feel cared for - whatever their needs - will make return trips, and employees. Also, employees who are satisfied with their jobs are more likely to take interest in satisfying customers.

Workplace Culture

Workplace culture is not something that we can actually see, but it is evident through the physical manifestations in a workplace. It is made up of the values, beliefs, underlying assumptions, and behaviors shared by a group of people. It is a behavior that results when a group arrives at a set of rules for working, even though those rules are usually unwritten and unspoken. It is engaging in the pursuit of activities to build a high performing team.

What does your workplace culture say about your organization? Ideally, workplace culture supports a positive, productive environment. The culture is essential to the success and profitability of your organization. We will help you explore, understand, and strengthen aspects of your workplace culture to attract, retain, and develop your natural talent.

Everything DiSC®

Have you ever wondered why some people just don’t get you? Or ever thought “I cannot even begin to know what my boss needs—even when I ask her, I still don’t know.”

Most of us have felt that way at one time or another! The good news is there’s a simple tool designed to help you understand yourself AND other people too. Everything DiSC® helps you build more effective working relationships based on an understanding of different behavioral styles.

Everything DiSC® is not a test, it's a personality assessment. This research-validated model helps you understand yourself and others, saving you time, energy, and money. Better employee communication means efficiency on both individual and company levels.

Everything DiSC® is the best DiSC personality assessment available. We made sure of it.

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The Five Behaviors of a Cohesive Team


The Five Behaviors of a Cohesive Team is a unique learning experience that helps people discover what it takes to achieve the ultimate competitive advantage of teamwork. The New York Times best-selling author Patrick Lencioni and the power of industry-leading workplace assessment tools come together in a breakthrough program proven to deliver business results. Invest in your team and start your journey to teamwork today.

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